Terms and conditions

Last updated on February 05, 2020



We provide through our brand, a tool that simplifies and improves the management of all types of events and contests. OSORTOO automates and propels the marketing strategy of your project in order to enhance and increase the engagement of your audience.


By agreeing to use “OSORTOO”, you (as an account holder) agree to be bound by the following terms and conditions.

“OSORTOO” has the right to modify and update these conditions at any time without notice. Any new feature to improve the application will be subject to this contract. By continuously using these services after such changes constitutes your consent to these changes.

Any violation of any of the terms and conditions below will systematically result in the termination of your services and closure of your account.

“OSORTOO” advocates respect and prohibits certain ethics in using its services. You understand and therefore accept that OSORTOO can not be held responsible for the contents published by you or by other users (see our Content Policy). You agree to use the services at your own risk.



Any subscription paid to OSORTOO (“OSORTOO Subscription”) is subject to the terms and conditions of this contract. You will be billed in advance on a recurring and periodic basis. Your OSORTOO subscription will automatically renew at the end of each billing cycle until you cancel it through your account management page.

No matter the country, you are responsible for all applicable taxes that arise from your subscription or purchase of OSORTOO products and services. These taxes are based on the rates applicable to the billing address you provide to us. These tax amounts in addition to the fees for such OSORTOO products and services will be charged to your provided credit card. If you are exempt from paying these taxes, you must provide us with an original certificate that meets the applicable legal requirements and certifies this tax exemption. Remember, the tax exemption will only be applied from the date we receive such a certificate.

Demotion or Downgrade

Downgrading your OSORTOO account may result in the loss of content or features in your account. To the extent permitted by applicable law, OSORTOO does not accept any liability for such losses.


You can cancel your OSORTOO subscription at any time, in which case your OSORTOO subscription will end immediately. However, there will be no refunds or credits if the annual plan has been active for more than 30 days or for the upgrade / demotion refunds.

This refund policy does not apply to advertising fees, fully managed services, or special pricing plans and discounts.

However, you are solely responsible for the correct cancellation of your OSORTOO account. Please note that an email or phone request to cancel your OSORTOO account will not result a cancellation. You can cancel your OSORTOO account at any time via your account management page. Any cancellation of your OSORTOO account will result in the deactivation or deletion of your account and the forfeiture of all data stored in your account. Account cancellations are immediately confirmed and systematically stops the billing process unless you purchase a new one. You will not receive a refund for unused hours in your billing cycle.

Credit card details

By paying the OSORTOO subscription fees with a credit card, you guarantee that the credit card information you provide is correct.

You agree that if your payment by credit card can not be processed for any reason, OSORTOO may suspend or cancel your subscription without notice.

If you use OSORTOO services to accept credit card transactions, you must adhere to the Payment Card Industry Data Security Standards (PCI-DSS) to extent that it applies to you. OSORTOO provides tools to simplify your PCI compliance, but you must ensure that your business is compliant and that specific steps you will need to follow to comply with PCI standards will depend on your implementation of OSORTOO services

OSORTOO is responsible for the security of the cardholder data that is collected, transmitted, stored or processed by us on your behalf.

OSORTOO has developed strict security features to protect cardholder data, and as such it is required that these data be used only in advance and stored in appropriate locations. YOU ACKNOWLEDGE AND AGREE THAT YOU ARE NOT ALLOWED TO COLLECT OR ENTER CARD DATA IN FORM OR DATA AREAS IN THE OSORTOO SERVICES EXCEPT IN THE FIELDS INTENDED FOR THAT PURPOSE ONLY (that is to say when OSORTOO explicitly allows the entry of these data in these fields). The appropriate fields are clearly marked with labels such as “card number” or having a credit card icon that precedes them (example: Visa or MasterCard).

Similarly, you should never collect or enter “Sensitive Authentication Data” as defined by the PCI standards (example: CVC or CVV2 data) in the OSORTOO Services fields. You assume full responsibility for cardholder data entered into the OSORTOO Services in violation of these terms.


OSORTOO may terminate your account at any time if it is inactive for 12 months. In any case OSORTOO may refuse to provide you with any current or future use of its services.


No automatic account registration

Every accounts, registered by “bots” or other automated methods are not allowed and will be terminated.

One account per user

You can and you should only have one OSORTOO account active and free at any time. If you do not comply with these terms, all your accounts may be terminated without notice.


In the context of using OSORTOO tool, and without limiting your other obligations under these OSORTOO Terms, you may not use any software, device or other manual or automated process to “recover” the web pages contained in the OSORTOO Tool or OSORTOO website.

Content policy

The survey content policy also applies to forms created in OSORTOO and to your use of OSORTOO. References to surveys in the survey content policy should be read as references to forms in the context of these OSORTOO terms.


You must respect the intellectual property rights of others and therefore have appropriate rights to any content included in your surveys or forms.

OSORTOO is not liable for any intellectual property infringement on your part and can’t be hold accountable. OSORTOO will remove any content that is infringing upon intellectual property and copyright of others when such is reported to us. To report intellectual property infringement click here.

Form Gallery

By making such form content available on the Forms Gallery, you grant to the OSORTOO Contracting Entities a worldwide, irrevocable, perpetual, royalty-free, transferable, sublicensable, non-exclusive right to use, copy, modify, distribute , display, execute, create derivatives that operate and exploit this content in connection with the operation of OSORTOO.

Privacy Statement

Your use of OSORTOO is governed by the OSORTOO Privacy Statement and Privacy Policy. You acknowledge that you are responsible for informing your surveyed audience of the forms that you have created through OSORTOO, about how OSORTOO uses the data submitted through these forms, as described in the Privacy Statement.


These rules generally apply to content that you publish using all of our Services.

All  OSORTOO products and services enable businesses and individuals to connect, collaborate on projects, form new communities and share experiences. Our policies play a crucial role in maintaining this positive desired experience for our users. Please follow these rules when you:  

  • Use all the features of the OSORTOO App
  • Participate in live and publicly shared contests
  • Create forms and share them or not

We rely heavily on users to inform us of content that may violate the rules. As soon as we know about it, we take the time to review the content and then take action such as restricting or removing access to content, denying the release of any new content, limiting or stopping user access to OSORTOO products.

We reserve the exclusive right to make exceptions to these policies based on artistic, educational, documentary criteria, or when the public does not enjoy other substantial benefits. 

We also give ourselves the exclusive right to modify these rules without notice. The updates will therefore always be available on this page. In addition the policies listed below.


It is strictly forbidden to use the OSORTOO app and its services to engage in illegal activities or to promote dangerous and illegal activities such as the sale of drugs or human trafficking.

We have the right and power to remove any content that violates the applicable local laws.

To report content that you believe should be removed according to local laws, click here.


It is strictly forbidden to share/transmit viruses, malware or any other malicious or destructive code. Similarly, you should not distribute any content that interferes with the operation of networks, servers, or other infrastructures. Finally, you can not use our services for phishing scams.


OSORTOO is a platform that promotes freedom of speech and expression. In this approach we do not support any content that encourages or tolerates violence against individuals or groups based on race, ethnicity, disability, sex, religion, age, nationality,  or sexual orientation .


You can not and you should not engage in harassing, threatening or intimidating behavior, and do not encourage anyone to engage in such activities. Anyone using our Services for malicious abuse or threatening someone in an undesired way will have their content deleted or it will be permanently banned from using our services. In emergency situations, we can escalate imminent threats of serious law enforcement harm. Remember also that online harassment is illegal in many places and can have serious consequences for both the harasser and the victim.

Sexually explicit material  

The use of services prohibits the distribution of sexually explicit or pornographic material. Also generating any traffic to commercial porn sites is prohibited.


It is incorrect and strictly forbidden to display violent or bloody content that is primarily intended to be offensive. If you publish graphic content in an informational, documentary, scientific or artistic context, be sure to provide enough information to help people understand what is happening. Finally, do not encourage others to commit specific acts of violence.


You can use the OSORTOO services in several ways depending on your needs and especially the purpose.

Intellectual and cultural diversity means that we can not fit all ages in all countries. If your content promotes regulated goods and services, then you must apply the appropriate age and geography restrictions for that content where they are required. In the event that we receive claims that such content is targeting audiences in violation of applicable laws and regulations, we will delete your content or your account.


You may not use the OSORTOO Services to deceive or confuse users by pretending to be someone else or by pretending to represent an organization that you do not represent.

Users provide answers and informations and hope their information will be treated with respect and without abuse. We therefore encourage all our users to disclose and act accordance with their privacy practices.

You are prohibited from claiming that a survey or form is anonymous when it is not.

It is also forbidden to impersonate others when submitting your survey or collecting information.

Misappropriation of account  

It is forbidden to access the account of another user without his authorization.

Using multiple accounts

It is also forbidden to create multiple accounts to escape from our policies or bypass the restrictions placed on your account. For example, if you have been blocked by another user or suspended for abuse, you can not create an account that engages in a similar activity.

Terrorist Content  

We do not give any terrorist organization permission to use OSORTOO for any other purpose, including recruitment. OSORTOO also strictly prohibits content related to terrorism, such as content that encourages terrorist acts, incites violence or celebrates terrorist attacks.

If you post terrorism-related content for educational, documentary, scientific, or artistic purposes, be sure to provide enough information for viewers to understand the context, or we may delete your content and even your account.


We treat the email addresses of our users with respect and confidentiality, and expect our users who collect e-mail addresses to do the same.

Fraudulence and security  

We strive to protect and secure the data of all our users. We take strong and specific measures to ensure that respondents are not misled by fraudulent or malicious processes, investigations or forms.

We will then delete any activity that attempts to collect social security numbers, credit card numbers, passwords, or other similar sensitive information.

We also remove any content that releases on a person’s sensitive credentials against their will.

We will remove all contests, forms, surveys or other content intended to mislead the public or the respondents.

Our services should not be used to knowingly and artificially boost the ranking of a website or any search engine. To the same extent, our services should not be used to host live broadcast content, intended to solicit clicks to other sites or even downloads.

Report potential problemss 

If you notice content or a user that you believe violates the rules listed above, you can report it to us by clicking here.


Osortoo is a start-up that operates with the support of the Oshara Inc.